Welcome to Our Resource Hub

Q: How can I be sure the movers will arrive on time?
A: Rest assured, you'll receive a call from your Crew Leader upon dispatch. We prioritize punctuality, and if any delays are anticipated, we'll notify you well in advance.

Q: How long does a move typically take?
A: The duration varies depending on several factors, including the size of your move, loading and unloading time, travel distance, and weather conditions. Discuss access for our trucks with your Move Coordinator to gauge accurate timing.

Q: Are there any items you can't transport?
A: Per regulations, we cannot transport plants, animals, drugs, alcohol, weapons, or ammunition. Certain high-value items may require additional coverage.

Q: Can my belongings be temporarily stored?
A: If you need us to store your items on the truck for 1-2 nights, call in advance to book your move. There's a flat fee per night for this service. Currently, we don't offer storage beyond a few nights.

Q: Will my furniture stay clean during the move?
A: We pad all furniture as part of our service/travel fee. Consider purchasing mattress bags to keep mattresses clean. Forgot to buy them? Don't worry, we keep a supply on each truck.

Q: What happens if it's raining or snowing on moving day?
A: Rain, sleet, or snow – we'll move you regardless. All furniture is padded and shrink-wrapped, so weather isn't an issue. If you'd prefer to reschedule due to weather, keep an eye on the forecast and let us know in advance.

Q: Do movers take lunch breaks? Should I provide lunch?
A: Depending on the move's duration, movers might take a 30-minute lunch break, for which you won't be charged. Providing lunch is appreciated but not mandatory, and it may help expedite the process.

Q: Can I assist during the move?
A: Absolutely! Feel free to pitch in at your own pace. While some areas like the truck and ramp are off-limits for safety reasons, your help elsewhere is welcome. Alternatively, you can relax and supervise – it's up to you!

Q: Do you move on weekends, holidays, or odd times?
A: We typically schedule moves Monday through Saturday during the day, but exceptions can be made based on availability. Major national holidays are exceptions, but otherwise, we're flexible.

Q: Can the movers transport my pets?
A: Unfortunately, per TDOT regulations, transporting living creatures, including pets and plants, is prohibited. To ensure their safety and comfort, consider arranging alternative accommodation for your furry friends during the move.

Q: What areas should I prioritize if I want to help with packing and moving?
A: Any preparation you undertake beforehand can greatly expedite the moving process. Concentrate on packing sentimental or fragile items securely. Additionally, consider disassembling furniture and labeling boxes clearly to streamline the moving process.

Q: How should I handle hazardous items?
A: Hazardous materials such as flammables, firearms, and chemicals cannot be transported by our movers due to safety regulations. Please arrange for the appropriate disposal or transportation of these items yourself.

Q: How can I ensure my belongings are placed in the correct rooms?
A: Clearly labeling boxes and providing your movers with a floor plan for your new location can help ensure efficient placement of your belongings. Our team is also happy to assist with furniture arrangement upon request.

Q: Do I need to empty drawers before the move?
A: Non-breakable and non-perishable items can remain in drawers, chests, and desks. However, please note that filing cabinets may need to be emptied to prevent shifting during transport.

Q: How should I prepare my appliances for the move?
A: While our team can unhook and hook up appliances such as refrigerators and washers, we are not licensed to handle gas connections or plumbing/electrical work. Please ensure appliances are properly defrosted and cleaned prior to the move.

Q: Can my refrigerator and freezer be moved with food inside?
A: No, all refrigerators and freezers must be emptied prior to the move. Additionally, be sure to defrost and clean them at least 24 hours in advance.

Q: Should I pack my breakables myself?
A: While our movers are skilled professionals, it's important to note that items packed by the customer are not covered by our insurance. Consider packing fragile or valuable items yourself for added peace of mind.

Q: Do I need a survey?
A: Most bookings for places under 1500 sq ft can be handled entirely over the phone. For larger spaces, we may conduct a virtual or on-site survey to provide an accurate estimate.

Q: How is the cost determined for my move?
A: QuickNick Moving operates with transparent pricing, including flat service/travel fees and hourly labor rates for local moves. Long-distance moves are quoted at a flat rate, ensuring no hidden fees.

Q: How long does a move typically take? A: The duration varies based on factors like distance, logistics, and preparation. Being organized and ready for the movers can help streamline the process.

Q: How can I keep costs down during my move?
A: Preparation is key to reducing costs. Efficiently packing and labeling boxes, disassembling furniture, and coordinating logistics in advance can help minimize unnecessary time and expenses.

Q: Are there any unexpected costs I should be aware of ?
A: We strive for transparency in our pricing, but certain services like overnight storage, piano handling, and moving after hours may incur additional fees. These will be communicated to you beforehand.

Q: How and when should I pay?
A: A deposit is required to reserve your move time, with the remaining balance settled with your Crew Leader after the move. Payment options include cash, check, or card.

Q: Should I tip my movers?
A: While not obligatory, tips are appreciated and typically range from $5-10 per hour per man.

Q: I’m on a budget – what part of the move should I hire movers for?
A: Focus on hiring movers for heavy or bulky items like furniture, while handling smaller items and boxes yourself to save on costs.

Q: What if the actual move time differs from the estimate?
A: If provided with an hourly rate, the actual time taken will be charged accordingly, whether longer or shorter than estimated.

Q: When does the move time start and end? A: Move time begins upon our arrival at your first address and concludes once everything is unloaded and set up at your new location.

Q: Should I get more than one estimate?
A: It's advisable to seek multiple estimates to compare pricing and services. Cheaper estimates may not always offer the best value in the long run.

Q: Do you have an hourly minimum?
A: Yes, our services require a minimum of 2 hours.

Q: Do you provide a receipt?
A: Yes, a receipt will be provided by the Crew Leader upon completion of the move, with an emailed copy available upon request.

Q: What are your deposit/cancellation fees?
A: Deposits vary based on the type of move and are applied toward the total cost. Cancellation with at least 72 hours' notice allows for a refund or rescheduling without forfeiting the deposit.

Q: How full should I pack my boxes?
A: It's best to pack items to the top of the rim, allowing the lid to close securely. Liquids like cooking oils or household cleaners should be left open for inspection by your Crew Leader, as some may need to be transported separately.

Q: Can I leave my boxes open?
A: For a smoother and more efficient move, ensure all boxes are packed, sealed, and ready to go.

Q: How should I pack my kitchen items?
A: Fragile dishes and glassware should be packed in smaller boxes with plenty of wrapping paper. Larger, less breakable items like pots and pans can go in medium to large boxes. Stack plates vertically with paper or cushioning in between.

Q: How should I pack my books?
A: Pack books in small or medium boxes to ensure they can be easily stacked and moved. Large boxes packed with books can be difficult to handle.

Q: How should I pack my clothes? A: Clothes can be packed in larger boxes or wardrobe boxes. Leaving clothes in drawers is usually fine unless the dresser is unstable.

Q: Should I label my boxes?
A: Yes, a clear labeling system helps ensure boxes are delivered to the correct room. Use labels like "kitchen" or consider a color-coded system for easy identification.